Full-cycle digital agency since 2011
Office address
117/6 Abay Ave, Almaty
117/6 Abay Ave, Almaty
We build artificial intelligence into the company's work: handling inquiries, CRM, reports and sales control. We take routine off employees and speed up replies to customers.
Repetitive actions go to AI: sorting incoming messages, filling in templates, answering recurring questions. Employees work with customers and deals instead of copying data from window to window.
An AI assistant chats in messengers and on the website, clarifies the request and hands the manager a lead with the details already collected. Messages don't pile up in the evening or on weekends.
AI combines information from the CRM, spreadsheets and conversations, spots deviations and shows the manager a picture of sales and service without manual report building.
The manager reads every message, asks the same clarifying questions and enters data into the CRM by hand.
AI holds the dialog with the customer, collects the needed information, sets priority and hands the manager a lead they can start working on right away.
An employee exports numbers from different systems, stitches spreadsheets together and recalculates the metrics themselves.
AI takes the data, calculates the metrics and produces a report with conclusions and recommendations.
The message goes unanswered, the person goes to a competitor, and the lead is lost.
AI replies instantly, clarifies the details and immediately hands the inquiry to an employee.
AI turns conversations into text and finds objections, managers' mistakes and the reasons customers decline.
Reviews dialogs in messengers and email and shows where communication with customers falls short.
Tracks deals and tasks so the manager sees where a customer got stuck or was forgotten.
Shows at which step each manager loses customers and which deals need intervention.
Suggests to the manager the wording of a reply, arguments against objections and the next step in the deal.
Combines data from the CRM and other systems into one clear picture for the manager.
AI doesn't replace people; it takes routine off them, speeds up handling of inquiries and gives the manager control over processes that used to stay in the shadows.
Inquiries are handled around the clock
Fewer manual operations for the team
Every customer gets a quick reply
Leads and deals don't get lost
We look at how sales and service work and choose the operations where AI will have the most noticeable effect.
We spell out specific tasks: lead intake, customer replies, reports, call analysis, document preparation.
We select models and services and build a solution for your processes and the systems you already use.
We connect AI with your CRM, website, WhatsApp, Instagram and other company services.
We test on real conversations and data, fix errors and get the system running reliably.
AI implementation in business in Aktau frees employees from templated correspondence and manual reports, leaving them negotiations, sales and complex cases. ArtBull designs AI scenarios for a specific company's processes and connects them to messengers, the website and the CRM.
The economy of the Mangystau Region revolves around the seaport, servicing oil and gas fields, freight transport and leisure on the Caspian. Freight forwarders and contractors agree on waybills, equipment requests and shift schedules every day. Hotels, resorts and travel agencies get far more messages in summer, and the administrator can't reply on time. An AI assistant takes the load off at peak hours: it answers standard questions around the clock, clarifies the details of a request and passes non-standard inquiries to a manager along with the conversation. It can talk to customers in Kazakh and Russian.
Before development we study sales, customer service and document flow so we can start where the benefit is most noticeable.
ArtBull specialists are in Almaty, and the project in Aktau runs entirely online: interviews by video call, temporary access to systems, approval of the bot's replies in a chat. At the start we fix the metrics: response time to an inquiry, the number of processed requests, the share of lost customers, hours spent on report preparation. After launch we compare the numbers with the starting point, refine weak scenarios and move on to the next process.
We determine the budget after analysis: it depends on the number of scenarios, integrations and the volume of data. An assistant needs an inbound flow, so artificial intelligence implementation in Aktau is often launched together with Google advertising or a new landing page for a seasonal offer.
The agency has been in marketing since 2011 and sees the entire buyer journey from ad to payment. We build neural networks into this journey instead of adding them for the sake of fashion. We sign the contract as an LLP, and one team leads the project from audit to launch. Leave a request: at the consultation we'll choose the first scenario that will give a quick result from AI implementation in Aktau.
Tell us what you want to launch, change or improve. We will understand the task, suggest a solution and help you go from idea to a finished digital project.
