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ArtBull - маркетинговое агентство в Алматы
ArtBull - Marketing agency

CRM setup in Aktau

We implement amoCRM and Bitrix24 in Aktau companies: we build the sales process, connect the website, messengers and telephony, migrate the customer database and train the team to work in the system.

Иллюстрация услуги ArtBull

Why companies need a CRM

Sales are visible as a whole

The manager opens the system and immediately sees the number of deals in progress, their amount and stage. No morning meeting with managers' reports is needed.

ИИ-ассистент отвечает клиентам в мессенджерах

Long deals do not get lost

In sales to legal entities, the path from first contact to contract takes weeks. A CRM keeps calls, emails, proposals and agreements in one card and reminds you what to do next.

Автоматизация обработки заявок с помощью ИИ

The database stays with the company

Customers and communication history don't leave with an employee. Permissions are set by role, and exporting and deleting data can be prohibited.

Аналитика и отчёты с помощью искусственного интеллекта

What a CRM fixes in sales

Before

Inquiries scattered across email, chats and calls

Channels aren't connected, some messages go unanswered, and no one knows how many there really were.

Было: ручная обработка заявок
With a CRM

Every inquiry becomes a deal right away

Emails, chats, calls and website requests go into one funnel, and each has a person in charge.

Стало: заявки обрабатывает ИИ-ассистент
Before

Proposals and invoices are put together by hand

The manager pastes in company details, prices and terms every time, which takes time and invites mistakes.

Было: менеджеры тратят время на рутину
With a CRM

Documents are created from the deal

Templates for proposals, invoices and contracts fill in customer data automatically.

Стало: рутина автоматизирована
Before

Problems are discovered too late

The manager hears about a lost deal when the customer is already working with another contractor.

Было: нет аналитики по клиентам
With a CRM

Risks are visible in advance

Stalled deals, overdue tasks and missed calls show up in reports, and there is time to step in.

Стало: отчёты формируются автоматически

What CRM implementation includes

amoCRM for sales

A simple and clear system for companies that need to process requests quickly and manage deals.

Bitrix24 for the whole organization

CRM, tasks, projects and internal communication for companies with several departments.

Website and ads in the CRM

Requests from the website and landing pages arrive with ad tags, so you can calculate what a sale cost.

Messengers in the customer card

WhatsApp, Telegram and Instagram connect to the CRM, and correspondence doesn't stay on managers' personal phones.

Telephony

One-click calling from the CRM, a customer card on incoming calls and call recording for quality control.

Database migration and training

We migrate customers from spreadsheets or an old system and train the team so the CRM works from day one.

A CRM works when everyone works in it

That's why we configure the system for your real processes, not a template. It's convenient for employees, the manager sees the numbers, and the company doesn't depend on individual people's memory.

1 window

Channels and deals in one system

− manual work

Tasks and documents create themselves

+ transparency

Every deal and its status are visible

+ manageability

Decisions based on reports, not on feelings

CRM implementation stages

Process research

We talk to the manager and the sales team and describe how the company sells now and what the CRM should do.

Technical specification

We record funnels, stages, required fields, roles, automations and integrations, and approve the document with you.

Setup

We deploy amoCRM or Bitrix24 and create the structure, robots, document templates and management reports.

Channels and data migration

We connect the website, messengers, telephony and email, and load customers and deals from current sources.

Training and launch

We train employees, move the work into the CRM and fine-tune the settings after the first deals.

Order CRM implementation in Aktau

CRM implementation in Aktau solves different problems depending on the industry: a transport company needs order in shippers' requests, an oil and gas contractor needs tender deadlines, a hotel needs bookings and repeat guest visits. They all share one thing: inquiries no longer get lost between shifts and employees.

Industry scenarios

For port and logistics firms we build a funnel from a rate request to closing the shipment. For procurement participants in the Mangystau Region we create stages of preparation, submission, review, signing and execution with deadline reminders. For tourism businesses we set up deals around bookings, seasonal promotions and repeat sales.

Choosing a system

If the sales team is small and mostly works with inbound flow, amoCRM is enough. When several departments are involved in a deal and internal approvals are needed, we choose Bitrix24. In both platforms we connect the website, email, WhatsApp, Telegram and telephony, and migrate the old database from spreadsheets.

Working from sites and on trips

Managers often spend the day at customers' premises. The CRM mobile app gives them access to the customer card, tasks and correspondence right from the phone, so CRM implementation in Aktau doesn't tie the team to a desktop computer. We run training online and record video instructions for newcomers.

Why choose ArtBull

The agency has been on the market since 2011, and more than 15 specialists in advertising, development and analytics work on projects. We set up a CRM as part of a sales system where you can see the customer's path from first touch to payment. We work with Aktau businesses remotely, and the head office is in Almaty.

  • a single database of deals and statuses;
  • reports for each manager and source;
  • recorded instructions for new employees;
  • a customer database owned by the company.

We sign the contract as an LLP, describe integrations and stages in the technical specification and check them before launch. We calculate the cost of CRM implementation in Aktau after a diagnostic. Your company website will bring requests into the system, and a chatbot will handle the routine replies. Write to us, and CRM implementation in Aktau starts with a plan built for your processes.

For the first weeks after launch we support the team: we adjust stages and automated tasks based on real deals and answer employees' questions. Thanks to this, CRM implementation in Aktau goes without a pause in sales.

Let's discuss your project

Tell us what you want to launch, change or improve. We will understand the task, suggest a solution and help you go from idea to a finished digital project.

Бесплатная консультация по маркетингу от ArtBull

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Frequently asked questions about CRM implementation in Aktau

How much does CRM implementation in Aktau cost?
From 200,000 ₸. We name the amount after a diagnostic: it depends on the chosen platform, the number of departments and integrations.
Will a CRM suit a hotel or a travel agency?
Yes. For tourism businesses we set up deals around bookings, seasonal promotions and repeat sales.
Can I work in the CRM from a phone?
Yes, the mobile app provides the customer card, tasks and correspondence, which is convenient for managers on the road.
How does implementation work without an office in Aktau?
Fully online: process review, setup and training by video call, a contract with an LLP and a technical specification with stages.
Will you migrate our current database?
Yes, we import customers and deals from spreadsheets or your previous system.
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+7 702 449 70 79