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ArtBull - маркетинговое агентство в Алматы
ArtBull - Marketing agency

CRM setup in Astana

We implement amoCRM and Bitrix24 for Astana companies: we design the sales process, connect the website, messengers and telephony, migrate the customer database and train employees to work in the system.

Иллюстрация услуги ArtBull

Why a company needs a CRM system

Transparent sales at every stage

The manager opens the CRM and sees how many deals are in progress, for what amount and at which stage. No need to call a meeting to understand what is going on in the sales team.

ИИ-ассистент отвечает клиентам в мессенджерах

Long deals under control

In B2B and project sales, weeks pass from first contact to contract. The CRM stores the entire history: calls, emails, proposals, agreements - and reminds you of the next step.

Автоматизация обработки заявок с помощью ИИ

The customer database belongs to the company

Contacts and communication history don't leave with the manager. Access is split by role, and rights to export and delete data can be restricted.

Аналитика и отчёты с помощью искусственного интеллекта

What problems a CRM solves

Before

Leads are scattered across email, messengers and calls

Each channel lives separately, some inquiries go unanswered and no one knows their exact number.

Было: ручная обработка заявок
With a CRM

All inquiries automatically become deals

Emails, messages, calls and website leads go into a single funnel with an assigned owner.

Стало: заявки обрабатывает ИИ-ассистент
Before

Proposals and invoices are prepared manually

The manager copies company details, prices and terms every time, wasting time and risking errors in the document.

Было: менеджеры тратят время на рутину
With a CRM

Documents are generated from the deal card

Templates for proposals, invoices and contracts are filled in with customer data automatically.

Стало: рутина автоматизирована
Before

The manager learns about a problem too late

A lost deal becomes known only when the customer has already signed a contract with another company.

Было: нет аналитики по клиентам
With a CRM

The system flags risks in advance

Stalled deals, overdue tasks and missed calls are visible in reports, so the manager has time to step in.

Стало: отчёты формируются автоматически

CRM implementation scope of work

amoCRM for the sales team

A visual system for companies where the priority is to process leads quickly and manage deals.

Bitrix24 for the whole company

CRM, tasks, projects and internal communications for organizations with several departments.

Integration with the website and ads

Leads from the website and landing pages arrive in the CRM with ad campaign tags so you can calculate the cost per sale.

Messengers in the CRM

WhatsApp, Telegram and Instagram are connected to customer cards, so conversations don't get lost on personal phones.

IP telephony

One-click calls from the CRM, a customer card on incoming calls and call recordings for quality control.

Data migration and training

We migrate the customer database from spreadsheets or the old system and train employees so the CRM starts working right away.

A CRM pays off when the whole team uses it

That is why we configure the system for the company's real processes, not a template. It is convenient for employees, the manager gets data, and the business stops depending on individual people's memory.

1 window

All channels and deals in one interface

− manual work

Documents and tasks are created automatically

+ transparency

Every deal and its status in plain view

+ manageability

Decisions based on reports, not guesswork

How CRM implementation works

Process diagnostics

We talk with the manager and the sales team and record how the company sells now and what tasks the CRM must solve.

Technical specification

We describe the funnels, stages, required fields, roles, automations and list of integrations and agree the document with you.

System setup

We deploy amoCRM or Bitrix24 and set up the structure, robots, document templates and reports for management.

Connecting channels and migrating the database

We integrate the website, messengers, telephony and email and import customers and deals from current sources.

Training and launch

We train employees, launch work in the CRM and fine-tune the settings based on the first deals.

Order CRM implementation in Astana

CRM implementation in Astana helps bring order to sales for companies that deal with long sales cycles, tenders, corporate clients and multi-step approvals. The capital has many B2B businesses and contractors for state and national companies, and for them a lost email or a forgotten call means a failed contract.

ArtBull configures amoCRM and Bitrix24 around the specifics of your work. amoCRM suits a sales team with fast deals, while organizations with several departments, projects and internal approvals more often choose Bitrix24. We design the funnel, set up automated tasks and proposal templates, connect the website, email, WhatsApp, Telegram and telephony, and migrate the customer database.

Turnkey CRM system implementation in Astana includes employee training: the system is only useful when the team actually works in it. To give the CRM a steady flow of leads, it is connected to the company website and ads, and first replies to customers can be handed to a chatbot.

For tender participants and suppliers to large clients we set up separate funnels: bid preparation, submission, review, contract signing, fulfillment. At each stage the system assigns tasks to the people responsible, stores documents in the deal card and shows deadlines. The manager sees which contracts are in progress and where their involvement is needed, without daily meetings.

For companies with branches or several business lines we split access: each department sees its own deals, while management gets the overall picture.

Why Astana companies trust ArtBull

ArtBull has been working since 2011, with more than 15 specialists in marketing, development and analytics on the team. We see a CRM not as software but as a sales management tool: from the ad source to the signed contract.

Contractual guarantees

All work is formalized in a contract with our LLP. The technical specification fixes the funnels, integrations and stages, and before launch we test every integration on real scenarios. We quote the price of CRM implementation in Astana on request after diagnostics: it depends on the system and the number of departments and integrations.

What you get

  1. Transparency: all deals and their statuses in one place.
  2. Control: reports by manager, stage and source.
  3. Independence: the customer database stays with the company.

Send a request and we will prepare a CRM implementation plan for your company in Astana.

Let's discuss your project

Tell us what you want to launch, change or improve. We will understand the task, suggest a solution and help you go from idea to a finished digital project.

Бесплатная консультация по маркетингу от ArtBull

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Our clients

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Questions and answers

How much does CRM implementation cost in Astana?
From 200,000 KZT. We quote the exact price after a process diagnostic. It depends on the chosen system and the number of departments, pipelines and integrations. The scope and cost are fixed in a contract with an LLP.
Is a CRM suitable for B2B and long sales cycles?
Yes. A CRM stores the client's entire history: emails, calls, proposals and agreements, and reminds you of the next step. This is especially important when weeks pass between the first contact and the contract.
Can we create proposals and invoices right in the CRM?
Yes. We set up templates for proposals, invoices and contracts that are filled in with data from the deal card. Managers don't have to copy company details and terms by hand.
How does it work if the agency's office is in Almaty?
The diagnostic, technical specification approval, setup and training all happen online. The contract is signed with an LLP, and every stage is fixed in the technical specification.
What happens to our customer database?
We migrate clients and deals from spreadsheets or your old system to the new CRM. Access is split by roles, and export and delete rights can be restricted so the database stays with the company.
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