Full-cycle digital agency since 2011
Office address
117/6 Abay Ave, Almaty
117/6 Abay Ave, Almaty
We build bots for WhatsApp, Telegram, Instagram and your website: they answer customers, take orders and bookings, collect inquiries and pass them to the CRM. We build both simple button-based bots and AI assistants.
A person left without a reply is more likely to go to another company than to write a second time. The bot responds immediately, asks clarifying questions and keeps the contact until a manager takes over the conversation.
The bot's texts are approved before launch: wording, prices and terms match everywhere. The customer gets the same information at any hour and at any manager workload.
The bot works for the team too: it collects employee requests, suggests internal rules and sends reminders. That way HR and the administrator are less distracted by repetitive questions.
Managers keep repeating the terms, sending the price list and clarifying details, and there is almost no time left to work with large customers.
The bot finds out what the person needs, in what volume and by when, filters out random inquiries and passes sales a request that is already clear.
Certificates, vacations, passes and internal rules take time from HR and department heads.
An employee writes to the bot in Telegram and immediately gets an answer from internal documents or a link to the right form.
The form sends two fields, and the manager has to call to find out from scratch what the customer is interested in.
The visitor answers a couple of questions in the chat, and the manager sees the order parameters and the contact channel the customer prefers.
Advises, takes orders and reports the status of a request in the messenger that customers use every day.
Covers both customer service and internal tasks: taking requests, sending notifications, an employee directory.
It replies in Direct on its own, catches comments with a keyword and sends the follower the promised material.
A scripted chat suggests which service fits and submits a request without a call to a manager.
Chats in free-form text like an employee and takes answers from company documents: the price list, regulations, product descriptions.
A simple, reliable option: the customer taps menu items, and the bot walks them through a ready-made flow.
The bot covers the first line: greets, answers standard questions, collects data. Managers get prepared customers and focus on sales instead of correspondence.
Works on weekends, holidays and at night
The bot handles standard questions
Customers get an answer right away
The history of every conversation at hand
We look at where your customers and employees write, which questions come up most often and at which step inquiries drop off.
We draw the structure: greeting, scenario branches, buttons, contact collection and the moments when the conversation passes to a manager.
We build the bot and write the message texts, and for an AI assistant we prepare and upload the company's knowledge base.
We connect the bot to messengers, the website, CRM, spreadsheets and notifications for the employees in charge of requests.
We switch the bot on, read the first conversations and fix the scenario where customers ask about things missing from the flow.
Chatbot development in Ust-Kamenogorsk takes routine off the sales team: while an employee is on a call, questions in Direct and messengers pile up unanswered. The bot responds in seconds on the website, WhatsApp, Telegram and Instagram, including late in the evening and on Sundays. For metallurgists, trading bases and holiday resorts on Bukhtarma, this saves hours of the team's work.
We choose the mechanics to fit the goal. For booking a cabin, the price of a service or a delivery status, a button menu is enough. When customers ask something unusual, we connect an AI consultant: it answers from your regulations, catalogs and price lists. For energy and engineering companies with hundreds of employees we build a corporate assistant: hints from instructions, internal requests, mass notifications to a shift.
Turnkey chatbot development in Ust-Kamenogorsk doesn't end with the scenario. The customer card lands in the CRM, the person in charge gets a phone alert, the director reads the whole conversation history. PPC advertising in Ust-Kamenogorsk brings more incoming messages, and a process set up after CRM implementation helps take each inquiry through to payment.
In B2B sales the bot asks qualifying questions: which industry, what volume, by what date the delivery is needed, and passes the lead to the right engineer or procurement specialist. For a hotel, dental clinic or auto service it books a time slot, sends a reminder the day before and shows the address. We approve every phrase of the bot with you.
A chatbot in Ust-Kamenogorsk switches between Kazakh and Russian: the customer taps the preferred option at the start.
We have worked since 2011, and the team has 15+ specialists: developers, marketers, interface designers. We set up ads and manage ad accounts ourselves, so we know which phrases people bring to the chat after an ad. The dialog structure grows out of those phrases. We serve clients from the East Kazakhstan Region remotely.
We sign a contract as an LLP that specifies the platforms, the bot's capabilities and the deadlines for each stage. Before publishing, we run all scenarios by hand, and in the first weeks after launch we read real conversations and add missing replies. We name the price after a conversation: a menu with a few buttons and an AI consultant linked to a CRM differ many times over in labor.
Leave a request: we'll look at how many messages you receive and where they get lost, and choose the bot configuration.
Tell us what you want to launch, change or improve. We will understand the task, suggest a solution and help you go from idea to a finished digital project.
