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ArtBull - маркетинговое агентство в Алматы
ArtBull - Marketing agency

CRM implementation in Ust-Kamenogorsk

We set up amoCRM and Bitrix24 for businesses in Ust-Kamenogorsk: we build the sales funnel, connect your website, messengers and telephony, migrate your customer database and train your team to work in the system.

Иллюстрация услуги ArtBull

What a CRM system gives a company

Sales visible at every stage

The head of sales opens the CRM and instantly sees the number of deals in progress, their value and stage. There is no longer any need to call a meeting to find out how the sales department is doing.

ИИ-ассистент отвечает клиентам в мессенджерах

Control of long deals

In supply for manufacturing and project sales, the path from the first call to a contract takes weeks. The CRM keeps the whole history: calls, correspondence, proposals, agreements, and the system suggests what the next step is.

Автоматизация обработки заявок с помощью ИИ

The customer base stays with the company

When a manager leaves, contacts and conversation history don't leave with them. Access rights are set by role, and data export and deletion can be disabled.

Аналитика и отчёты с помощью искусственного интеллекта

What tasks a CRM solves

Before

Inquiries get lost between email, messengers and calls

Channels aren't connected to each other, some customers get no reply, and nobody knows how many leads there were in total.

Было: ручная обработка заявок
With a CRM

Every inquiry becomes a deal right away

Calls, emails, messages and website forms are collected in one funnel, and every deal has an owner.

Стало: заявки обрабатывает ИИ-ассистент
Before

Proposals and invoices are written by hand

A manager copies details, prices and terms again and again, loses time and can make a mistake in the document.

Было: менеджеры тратят время на рутину
With a CRM

Documents are created from the deal card

Templates for proposals, invoices and contracts fill in the customer's data automatically.

Стало: рутина автоматизирована
Before

The head of sales learns about problems too late

They find out a deal fell through only when the customer is already working with a competitor.

Было: нет аналитики по клиентам
With a CRM

The CRM warns about risks in advance

Stuck deals, overdue tasks and unanswered calls show up in reports, and the head of sales has time to act.

Стало: отчёты формируются автоматически

What CRM implementation includes

amoCRM for sales

A simple and clear system for companies that need to process leads quickly and manage deals.

Bitrix24 for the whole organization

CRM, tasks, projects and internal communication for companies with several departments.

Integration with your website and ads

Leads from your website and landing pages arrive in the CRM along with campaign tags, so you can calculate the cost of a sale.

Messengers inside the CRM

WhatsApp, Telegram and Instagram are linked to customer cards, so conversations don't stay on employees' personal phones.

IP telephony

One-click calling from the CRM, a pop-up card on incoming calls and call recordings for quality control.

Database migration and training

We upload customers from spreadsheets or your previous system and train employees so the CRM works from day one.

A CRM works when the whole team works in it

That's why we configure the system around how your company really sells, not around a standard scheme. It's convenient for managers, the head of sales sees the numbers, and sales don't depend on individual employees' memory.

1 window

Communication channels and deals in one interface

− manual work

Tasks and documents are generated automatically

+ transparency

The status of any deal is visible at once

+ manageability

Decisions based on reports, not guesswork

CRM implementation stages

Sales audit

We talk to the head of sales and managers and describe how the company sells today and what the CRM should do.

Technical specification

We define funnels, stages, required fields, roles, automations and integrations, and approve the document with you.

Setup

We deploy amoCRM or Bitrix24 and create the structure, robots, document templates and management reports.

Channels and data migration

We connect your website, messengers, telephony and email, and load customers and deals from your current sources.

Training and launch

We train employees, start work in the system and fine-tune the settings after the first deals.

Order CRM implementation in Ust-Kamenogorsk

CRM implementation in Ust-Kamenogorsk helps suppliers to metallurgical plants, manufacturers and wholesale companies keep dozens of parallel negotiations under control. While deals are recorded in Excel and in managers' phones, the owner learns about a lost order last.

What changes after launch

Every incoming call, email or messenger message turns into a card with an owner. The system itself reminds you to call back, send a quote or check the payment status. The head of sales opens a report and sees how much money is in the funnel, which sales reps have customers stuck, and which ad channels bring real buyers.

How we choose the platform

We choose amoCRM when the main task is to quickly process a flow of leads with a small team. We install Bitrix24 for companies where an order passes through production, procurement and accounting, and employees need shared projects and tasks. Before choosing, we interview key people and show what their daily work will look like.

Tender supplies and branches

For large customers' procurement we set up a separate pipeline: request, submission, review, contract, shipment. CRM implementation in Ust-Kamenogorsk for companies with offices across the East Kazakhstan Region includes access separation, so each division works only with its own customers.

Why businesses in Ust-Kamenogorsk choose ArtBull

We have been doing digital marketing and automation since 2011, with more than 15 specialists on the team. We connect advertising, the website and the CRM, so we see where every customer came from and what they turned into. CRM implementation in Ust-Kamenogorsk is done remotely: interviews, setup and training are organized online.

What the work includes:

  • process diagnostics and a technical specification;
  • funnel stages, automatic tasks and proposal templates;
  • integration of your website, email, WhatsApp, Telegram and IP telephony;
  • migration of customers from spreadsheets or your previous software;
  • hands-on sessions for managers and the head of sales.

We work under a contract with an LLP and test connections on live scenarios before launch. We determine the cost of CRM implementation in Ust-Kamenogorsk after diagnostics. So that the system doesn't sit idle, it is fed with leads by your company website, and standard questions are handled by a chatbot. Send a request, and we will propose a scheme for CRM implementation in Ust-Kamenogorsk.

Let's discuss your project

Tell us what you want to launch, change or improve. We will understand the task, suggest a solution and help you go from idea to a finished digital project.

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Frequently asked questions about CRM implementation in Ust-Kamenogorsk

What does the cost of CRM implementation in Ust-Kamenogorsk depend on?
From 200,000 ₸. The total depends on the platform, the number of departments and the list of integrations. We name the exact amount after process diagnostics.
Do you need a specialist on site with us?
No. We hold interviews, approve the specification, do the setup and train employees online, and sign the contract with ArtBull LLP.
How do we know whether amoCRM or Bitrix24 suits us?
amoCRM is designed for a small department with a flow of incoming leads. We install Bitrix24 when an order passes through production, procurement and accounting.
Which channels can be connected to the CRM?
Your website, email, WhatsApp, Telegram and IP telephony: inquiries from them go straight into cards with an owner.
Who will own the customer database?
Your company. Contacts and communication history are stored in your CRM, and employee permissions are separated by role.
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