Full-cycle digital agency since 2011
Office address
117/6 Abay Ave, Almaty
117/6 Abay Ave, Almaty
We set up amoCRM or Bitrix24 for the needs of companies in Semey: we build the funnel, integrate the website, WhatsApp, Telegram and telephony, load the customer base and train your staff to work in the system.
Just open the CRM to see the number of deals, their value and stage. The manager does not have to gather the sales team to find out how sales are going.
In wholesale supply and project work, weeks pass between the first request and signing the contract. The customer card stores calls, emails, proposals and agreements, and the system reminds you of the next action.
If a manager leaves, contacts and correspondence stay in the system. Access is configured by role, and data export and deletion can be locked.
Email, messengers and phone are not connected to each other, some requests get no reply, and there is no single count of leads.
Calls, messages, emails and website forms turn into deals, each with an assigned owner.
Each time, a manager re-enters company details, prices and terms, which takes time and makes it easy for an error to slip into the document.
Templates for proposals, invoices and contracts are filled in with the customer's data without manual entry.
The manager finds out the customer left only when they have already signed with a competitor.
Stalled deals, overdue tasks and missed calls show up in reports, and the manager steps in on time.
A convenient system for companies where speed in handling requests and managing deals matters.
CRM, tasks, projects and corporate communication for organizations with several departments.
Requests from your website and landing pages arrive in the CRM together with the ad source, so you can see what each sale costs.
WhatsApp, Telegram and Instagram are linked to the customer card, and the chat history is not stored on managers' personal phones.
One-click calls from the CRM, a customer card on incoming calls and call recordings for reviewing managers.
We load customers from Excel or your previous system and train your staff so work in the CRM starts without downtime.
We configure the system around how your company actually sells, not from a template. Managers work in a convenient interface, the head of sales gets reports, and sales no longer depend on the memory of specific people.
Deals and communication channels in one interface
Documents and tasks appear without manual entry
The status of any deal is clear at a glance
Decisions are made from reports
We talk to the head of the company and the managers and describe the current sales process and the tasks the CRM must cover.
We define funnels, stages, required fields, roles, automations and integrations, and agree the document with you.
We deploy amoCRM or Bitrix24 and set up the structure, robots, document templates and reports for management.
We connect your website, messengers, email and telephony and migrate customers and deals from your current spreadsheets and systems.
We train the team, move work into the CRM and adjust the settings after the first deals.
CRM implementation in Semey gathers customers, deals and tasks in one system, so leads no longer get lost in calls and messengers. The director does not have to poll managers, and the sales plan becomes predictable.
Semey is home to meat and leather processing plants, food and light manufacturing, wholesale trade, universities and clinics. A deal with a distributor or a raw material supplier takes weeks. Training centers and medical clinics receive a stream of messages through Instagram and WhatsApp. Without tracking, some contacts are forgotten. CRM implementation in Semey brings back your investment as money from inquiries that used to vanish without a trace.
The choice depends on the structure of the business. amoCRM is easier to learn and suits a sales team with fast deals. Bitrix24 is convenient for a company with several divisions, projects and internal approvals. During the diagnostics we study your processes and recommend the system your managers will open every day.
For tenders and large supply contracts we create a separate funnel: document preparation, submission, review, contract signing, fulfillment. Files are attached to the deal card, and the deadlines are visible to the owner and the director. If you have branches across the Abai Region or several business lines at once, we configure permissions: each department works with its own deals, and management sees the overall picture.
We start with interviews: first the director, then the managers. Then we approve the technical specification, configure the system and connect the communication channels. After training, employees immediately handle live deals in the CRM. For the first weeks we watch the work and adjust fields, stages and automated actions. This way CRM implementation in Semey goes ahead without a pause in sales.
The system pays off with a regular flow of inquiries. That is why we tie CRM implementation in Semey to advertising and a corporate website, and hand the first replies to customers over to a chatbot.
We have worked since 2011, with a team of 15+ specialists: marketers, developers, analysts. For us the CRM is part of the customer journey from the ad channel to the money arriving. We run projects remotely via calls, WhatsApp and Telegram; our head office is in Almaty.
We sign a contract with an LLP, fix the list of work in the technical specification and test every integration before launch. We calculate the cost after diagnostics: it depends on the chosen system, the number of integrations and departments. Write to us, and we will outline how CRM implementation in Semey will go for your company specifically.
Tell us what you want to launch, change or improve. We will understand the task, suggest a solution and help you go from idea to a finished digital project.
