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ArtBull - маркетинговое агентство в Алматы
ArtBull - Marketing agency

CRM implementation in Pavlodar

We set up amoCRM and Bitrix24 for companies in Pavlodar: we build the sales process, connect your website, messengers and telephony, migrate the customer base and train your staff to work in the system.

Иллюстрация услуги ArtBull

What a CRM system gives a company

Sales visible at every stage

The manager opens the CRM and immediately sees how many deals are in progress, for what amount and at which stage. You do not need to call a meeting to understand the situation in the sales department.

ИИ-ассистент отвечает клиентам в мессенджерах

Control over long deals

In B2B sales and supplies to enterprises, weeks pass between the first call and the contract. The CRM keeps the whole history: calls, emails, proposals, agreements - and suggests the next step.

Автоматизация обработки заявок с помощью ИИ

The customer base stays with the company

Contacts and correspondence do not leave together with a manager. Access is set up by role, and data export and deletion can be restricted.

Аналитика и отчёты с помощью искусственного интеллекта

Problems a CRM solves

Before

Requests are scattered across email, messengers and calls

The channels are not connected, some inquiries get lost, and nobody knows how many there really are.

Было: ручная обработка заявок
With a CRM

Every inquiry automatically becomes a deal

Emails, messages, calls and website requests all land in one shared funnel, and each has an owner.

Стало: заявки обрабатывает ИИ-ассистент
Before

Proposals and invoices are prepared by hand

A manager copies company details, prices and terms over and over, wastes time and can make a mistake in a document.

Было: менеджеры тратят время на рутину
With a CRM

Documents are created from the deal card

Templates for proposals, invoices and contracts pull in the customer data automatically.

Стало: рутина автоматизирована
Before

The manager learns about a problem too late

A lost deal comes to light when the customer has already signed a contract with a competitor.

Было: нет аналитики по клиентам
With a CRM

The system warns about risks in advance

Stalled deals, overdue tasks and missed calls show up in reports, and the head has time to step in.

Стало: отчёты формируются автоматически

What CRM implementation includes

amoCRM for the sales team

A clear tool for companies that need to process requests quickly and manage deals.

Bitrix24 for the whole company

CRM, tasks, projects and internal communication for organizations with several departments.

Integration with the website and ads

Requests from the website and landing pages arrive in the CRM together with ad campaign tags, so you can calculate the cost of a sale.

Messengers in the CRM

WhatsApp, Telegram and Instagram are linked to customer cards, and conversations don't stay on personal phones.

IP telephony

Call a customer in one click from the CRM, see the customer card on an incoming call, and use call recordings for quality control.

Data migration and training

We migrate the customer base from spreadsheets or your previous system and train your staff so the CRM works from day one.

A CRM is useful when the whole team works in it

That is why we configure the system around your company's real processes, not a template. Staff find it convenient, the manager gets data, and the business does not depend on the memory of individual people.

1 window

All channels and deals on one screen

− manual work

Documents and tasks appear automatically

+ transparency

Every deal and its status is visible

+ manageability

Decisions based on reports, not guesses

CRM implementation stages

Process diagnostics

We hold calls with the manager and the sales team and record how the company sells now and what tasks the CRM must cover.

Technical specification

We define funnels, stages, required fields, roles, automations and the list of integrations, and agree the document with you.

System setup

We deploy amoCRM or Bitrix24 and set up the structure, robots, document templates and reports for management.

Connecting channels and migrating the database

We connect the website, messengers, telephony and email, and load customers and deals from current sources.

Training and launch

We train your staff online, move work into the CRM and, after the first deals, fine-tune the settings.

Order CRM implementation in Pavlodar

CRM implementation in Pavlodar is needed when a manager goes on vacation and half of the agreements with customers disappear along with them. Plant suppliers, special equipment dealers, and construction and transport firms in the region negotiate for months, and without a single system this work relies on the memory of individual people.

How the project starts

The first step is to review how a request moves today: who receives it, where the correspondence is stored, and at which step the customer most often goes silent. After that we write the technical specification and only then open the settings. This order avoids rework and extra costs.

Two platforms to choose from

For a small team of salespeople handling many incoming inquiries, we suggest amoCRM: it is lightweight and quick to learn. If procurement, the warehouse, lawyers and accounting take part in a deal, Bitrix24 with its projects and internal approvals is the more sensible choice. We make the final decision together after reviewing the processes.

CRM implementation in Pavlodar for tender participants is supplemented with a tender funnel. The lot card stores the documentation, submission deadlines and protocols, and the person in charge gets a reminder before the deadline becomes a problem. Branches in the Pavlodar region get their own access rights, and the director sees a summary of all locations on one screen.

Why choose ArtBull

Since 2011 the agency has been automating sales and marketing, with more than 15 specialists on staff: marketers, developers, analysts. We see a CRM as more than software: it links advertising, a call, a commercial proposal and payment into a single chain. We run CRM implementation in Pavlodar remotely, meetings take place over video, and day-to-day questions are handled in WhatsApp and Telegram.

As part of the project we build:

  • a funnel that mirrors your real deal cycle;
  • robots that assign tasks and remind you about calls;
  • commercial proposal templates;
  • intake of requests from the website, email, messengers and telephony;
  • customer base import and staff training.

We sign the contract on behalf of an LLP, fix the scope of work in the technical specification and run every integration on test requests. The cost of CRM implementation in Pavlodar is calculated after diagnostics and depends on the platform, the number of departments and connections. The best source of requests for the system is a company website, and routine customer questions are covered by a chatbot. Message us, and CRM implementation in Pavlodar will start with a clear work plan.

Let's discuss your project

Tell us what you want to launch, change or improve. We will understand the task, suggest a solution and help you go from idea to a finished digital project.

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Frequently asked questions about CRM implementation in Pavlodar

How much does CRM implementation in Pavlodar cost?
From 200,000 ₸. We name the exact amount after diagnostics. It depends on the chosen platform, the number of departments and the number of connections.
How does amoCRM differ from Bitrix24?
amoCRM is simpler and suits a sales team with a large flow of incoming requests. Bitrix24 is designed for companies where several departments take part in a deal and internal approvals are needed.
Do we have to come to your office?
No. We work with Pavlodar companies remotely: process review, setup and training take place over video.
What work is included in the project?
Review of current sales, technical specification, setup of funnels and robots, connection of the website, email, messengers and telephony, database import and team training.
Will our customers from Excel be kept?
Yes, we migrate contacts and deals from spreadsheets or from the software you used before.
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