Full-cycle digital agency since 2011
Office address
117/6 Abay Ave, Almaty
117/6 Abay Ave, Almaty
We set up bots for WhatsApp, Telegram, Instagram and your website: they answer customers, collect orders and inquiries, book appointments and pass data to your CRM. We build both simple button-based bots and AI assistants.
A person who doesn't get an answer right away is more likely to go to another contractor. The bot responds instantly, clarifies what is needed and keeps the conversation going until a manager joins.
The bot's texts are approved in advance: terms, prices and wording are the same everywhere. The customer gets equally accurate information on any shift and at any workload of your team.
A bot also works for your staff: it takes internal requests, guides people through procedures and reminds them of deadlines. HR and administrators spend less time on repetitive questions.
A manager keeps explaining terms, sending the price list and clarifying details over and over, and has no time left for big deals.
The bot clarifies the task, volume and deadlines, filters out random requests and passes to sales the customers you can already talk deals with.
Certificates, leave, passes and instructions eat up the time of HR and managers.
An employee writes a question in Telegram and immediately gets an answer from internal documents or a link to the right form.
The form has only a name and a number, so the manager calls back and asks the customer about the task all over again.
The visitor answers a couple of questions, and the manager receives an inquiry with the order details and a preferred contact channel.
Advises, takes orders and reports the status of a request in the messenger that customers use every day.
Convenient for customer service and for internal tasks: taking requests, notifications, a reference guide.
Replies in Direct on its own, reacts to a comment with a keyword and sends the follower the promised material.
A chat with a ready-made flow suggests which service fits and takes a request without a phone call.
Speaks in natural language and relies on company materials: the price list, instructions, service descriptions.
A simple and reliable solution: the customer taps options in a menu, and the bot leads them along a predefined path.
The chatbot covers the first line: it greets, answers frequent questions and collects data. Your staff receive ready-made inquiries and focus on sales, not on chatting.
Works without days off or breaks
The bot handles the first line
A reply right after the message
The entire conversation stays in the history
We find out where your customers and employees write, which questions come up most often and at which step inquiries get lost right now.
We design the bot's logic: the greeting, branches, buttons, contact collection and the points where the conversation passes to a manager.
We build the bot, write the message texts and, for an AI assistant, assemble and upload the company's knowledge base.
We connect the bot to messengers, your website, CRM, spreadsheets and notifications for the people in charge.
We turn the bot on, review the first conversations and refine the branches where customers ask something other than what we expected.
Chatbot development in Atyrau covers the flow of incoming messages in Telegram, WhatsApp, Instagram or on your website with no pauses or days off. The western oil and gas hub of the country supports hundreds of contractors, service firms, suppliers and stores. Every day customers, partners and their own staff write to them, and managers can't reply right away. A chatbot in Atyrau takes over the first contact: it greets, clarifies the request and delivers the needed information within seconds.
ArtBull starts with the process that needs relieving and chooses the mechanics to fit it. Booking a service, a price list, order placement are easy to handle through a menu with buttons. When questions are unpredictable, we put in an AI assistant: it looks for the answer in the company's documents and phrases it in its own words. A large contractor with a big staff will find an internal bot useful - a reference of procedures, intake of employee requests, notification mailings.
Turnkey chatbot development in Atyrau includes integrations. The inquiry is saved in the CRM, the responsible manager gets a signal right away, and the head can open the full conversation. The flow of messages to the bot comes from ad campaigns, for example Google advertising in Atyrau, and collecting detailed leads from your website is complemented by AI implementation.
We build the scenario in Russian and Kazakh: the person chooses a language in the very first message.
ArtBull was founded in 2011 and today we have over 15 marketers, designers and developers. We launch clients' ads and social media with our own hands, so we know what questions a person asks after clicking an ad. We build the chatbot in Atyrau around those questions. We have no office in the city: calls, approvals and reports are handled remotely.
We formalize our cooperation in a contract with an LLP that specifies messengers, bot capabilities and the order of stages. Before launch we test every branch of the scenario, and after launch we study the first dialogues and fix the wording. We quote the price on request: a button menu and an AI-powered assistant connected to a CRM require different amounts of work.
Leave a request - we will choose a chatbot format in Atyrau that fits your messengers and inquiry load.
Tell us what you want to launch, change or improve. We will understand the task, suggest a solution and help you go from idea to a finished digital project.
