Full-cycle digital agency since 2011
Office address
117/6 Abay Ave, Almaty
117/6 Abay Ave, Almaty
We build the image of a reliable company on the platforms where customers and partners from Aktau check you: maps, review sites, brand-name search results, social media. We reply to reviews, handle negative feedback and increase the number of honest ratings.
We bring all brand mentions into one stream: reviews on maps, forum threads, posts and comments on social media. Not a single complaint slips past.
Before signing a contract, a customer types the company name into search. Calm or positive search results and replies to reviews settle their doubts before the negotiations.
We help satisfied customers leave a review and reply to ratings on an ongoing basis. A listing with a high rating and fresh replies is chosen more often in 2GIS and on maps.
Websites and online stores that the ArtBull team built and keeps developing.
Multi-page website with a cost calculator quiz
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Multi-page website for a broiler meat producer
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Multi-page website for a construction design firm
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Cleaning company website and Google Ads campaigns
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Online store for manhole covers, storm drains and precast concrete
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Online store for a metal container manufacturer
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Car battery online store with a battery finder
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Dietary supplement store with an easy-to-use catalog
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Sewing pattern store with online checkout
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CIS-wide ads and a website, revenue 5,890,000 KZT
More traffic and leads, revenue 3,200,000 KZT
Qualified leads and sales growth, revenue 5,200,000 KZT
Sales and customer growth, revenue 32,300,000 KZT
PPC ads and a website, revenue 22,800,000 KZT
More traffic and leads from PPC ads
Instagram SMM promotion
Instagram SMM promotion
Instagram SMM promotion
Instagram SMM promotion
Instagram SMM promotion
Instagram SMM promotion
We review the reviews, ratings and search results for the company name, and find the sources of negativity and the main themes of complaints.
We choose the key platforms, the style of replies and the procedure for each problem topic.
We reply on behalf of the company, pass justified complaints to the responsible employees, and dispute reviews that break the rules through platform support.
We add a request to leave a review to the customer journey: after a deal, a visit or a delivery.
Once a month we send a summary: ratings by platform, new reviews, our replies, changes in brand search results.
A one-time review of mentions and a plan of fixes
Regular work on reviews and the company's online image
Do you have several branches, a franchise or an urgent situation with public criticism? Describe the details, and we'll choose a work format for your task.
Because we look at digital from a business perspective: how many customers it brings, how easy it is to take the next step and what happens to the lead in the end.
First we figure out what it should do for the business A website is more than a pretty storefront. We plan the structure, offer and customer journey so visitors understand what you offer, why they should trust you and what to do next.
We think about where your customers will come from right away SEO, ads, SMM and the website should work as one system. So we plan promotion during development instead of bolting marketing onto a finished website.
Website, ads, SEO and SMM in one team You don't have to explain to one contractor why another got something wrong. We see the whole project and connect design, development and promotion into a single digital system.
A visitor should take the next step Nice numbers in a report don't sell anything on their own. So we look deeper: how clear the offer is, where people drop off, what stops them from leaving a request and how to turn interest into an inquiry.
⚡ Speed
🎨 Design
🛠 Support
🚀 Promotion
🎯 Results
📱 SMM
🔒 Reliability
💡 Creativity
🤖 Automation
🔍 SEO
💻 Development
📊 Conversion
📈 Growth
🤝 Partnership
Reputation management in Aktau matters for everyone who is compared without a visit: hotels and resorts on the Caspian coast, restaurants, clinics, service companies at the port and oil and gas sites. A tourist chooses lodging by ratings on maps, a client checks a contractor by name in search, a local asks for opinions in city chats. If unanswered complaints are sitting there, the customer leaves silently, and you never find out why.
We study how the company looks from the outside: ratings in 2GIS, on Google and Yandex maps, review sites, mentions on social media and brand search results. We separately note recurring themes: long waits, rude staff, price discrepancies. The plan for further reputation management in Aktau is built on this snapshot.
Then online reputation management in Aktau becomes regular. We write replies on behalf of the company, in plain language and to the point. A fair complaint goes first to your manager so the reply contains a real solution, not a promise. Posts with insults, competitor ads or from people who were never your customers are disputed through platform support. We don't fake reviews: it is a direct violation of the rules and risks losing your listing.
Many satisfied guests simply don't write reviews. We help build a short request into the moment after a hotel checkout, a visit or a delivery, and the rating starts to reflect the real quality of service.
Why Aktau companies choose ArtBull. We have worked since 2011, our office is in Almaty, and we run projects in other cities online: calls, messages on WhatsApp and Telegram, a contract with ArtBull LLP. A team of 15+ specialists covers related tasks, from the website and SEO to SMM in Aktau, so reputation doesn't live separately from the rest of your marketing.
The coastal city has a particular feature: in the tourist season there are more reviews, and replies need to come quickly while the guest still remembers the visit. We plan reputation management in Aktau around such peaks.
We determine the cost of reputation management in Aktau after a diagnostic, because the scope depends on platforms, branches and current reviews. Write to us, tell us about your task, and we'll propose a plan.
Tell us what you want to launch, change or improve. We will understand the task, suggest a solution and help you go from idea to a finished digital project.
