Full-cycle digital agency since 2011
Office address
117/6 Abay Ave, Almaty
117/6 Abay Ave, Almaty
We build bots for WhatsApp, Telegram, Instagram and your website: they answer customers, take orders and bookings, collect inquiries and pass them to your CRM. We build both simple button-based flows and AI assistants.
A person who sends a message and gets no answer usually goes to a competitor. The bot responds immediately, asks clarifying questions and keeps the customer in the conversation until a manager joins.
The bot's texts are approved in advance, so prices, terms and wording are always up to date. Customers get the same level of service on any shift and at any workload.
The bot works for your team too: it takes employee requests, advises on company policies and sends reminders. That way HR and the office manager spend less time on repetitive messaging.
Managers send the price list again and again, explain the terms and clarify details, leaving almost no time for complex deals.
It learns the task, scope and timeline, filters out random inquiries and passes a clear request to sales.
Certificates, vacations, passes and company rules take time away from managers and the HR department.
An employee writes a question in Telegram and immediately gets an answer from internal documents or a link to the right form.
The form has only a name and a number, so the manager calls back and has to find out again what the customer actually needs.
The visitor answers a couple of questions, and the manager receives an inquiry with the order details and a preferred contact channel.
It advises, takes orders and reports the status of a request in the messenger most of your customers use.
It covers both customer service and internal tasks: requests, notification broadcasts, a reference guide for employees.
It replies in Direct on its own, catches comments with a keyword and sends the follower the promised material.
A chat with a ready-made flow suggests which service fits and takes a request without a phone call.
It talks like a real employee and answers based on your materials: price lists, policies, product descriptions.
A simple and stable solution: the customer taps menu options and the bot guides them through a predefined flow.
A chatbot covers the first line: it greets, answers frequent questions and collects data. Managers get customers who are ready to talk and focus on sales instead of messaging.
Works at night, on weekends and holidays
The bot handles standard questions
Customers get an answer right away
The entire conversation stays in the history
We find out where your customers and employees write, which questions repeat most often and at which step inquiries get lost.
We draw the bot's structure: greeting, branches, buttons, contact collection and the points where the conversation moves to a manager.
We build the bot, write the message texts and, for an AI assistant, prepare and upload the company's knowledge base.
We connect the bot to messengers, your website, CRM, spreadsheets and notifications for responsible employees.
We switch the bot on, review the first conversations and extend the flow wherever customers ask something unexpected.
Companies that need a chatbot in Semey are tired of repetitive messaging: dozens of questions a day about price, hours and availability, with a manager who answers late. We build bots for WhatsApp, Telegram, Instagram Direct and your website. ArtBull's head office is in Almaty, so we serve clients from Semey online: a call, flow approval in a messenger, delivery over video.
Button-based flow. Shows the price list, books the customer and places an order. Easy to edit when prices change.
AI assistant. Needed when customers ask a wide variety of questions. Answers based on company documents and hands unusual cases to an employee.
Internal bot. For companies with a large staff: an employee directory, request intake, notification broadcasts.
Semey has many manufacturers, retail outlets, colleges and service companies. A chatbot in Semey will tell a store customer whether an item is in stock and take the order, enroll a student in a course and remind them about the class, and collect a quote request for a factory with volumes and deadlines. We write the flow in two languages: the user picks Kazakh or Russian.
We write the replies in your company's voice and approve them before launch. When prices, hours or the product range change, we update the chatbot in Semey quickly, without redoing the whole flow.
A chatbot in Semey passes every inquiry to your CRM, the manager gets a signal, and the head of sales sees the conversation history. The flow of customers comes from advertising, for example PPC advertising in Semey, and deals are easier to manage after CRM implementation.
We name the price after a brief: a button menu and an AI assistant with integrations differ greatly in scope of work. Write to us and we will propose what a chatbot in Semey should look like for your channels and volume of inquiries.
Tell us what you want to launch, change or improve. We will understand the task, suggest a solution and help you go from idea to a finished digital project.
