Full-cycle digital agency since 2011
Office address
117/6 Abay Ave, Almaty
117/6 Abay Ave, Almaty
We set up amoCRM and Bitrix24 for your sales team: pipelines, automated tasks, integration with your website, WhatsApp and telephony. All leads in one system, and the manager sees every deal.
Inquiries from the website, WhatsApp, Instagram and calls automatically create deals. No more searching for a customer's contact in a manager's phone or old chats.
The pipeline sets the deal stages, and the system assigns tasks itself: call back, send a proposal, remind about payment. A new employee gets up to speed faster because the process is already described in the CRM.
How many leads came in, at which stage deals got stuck, which manager sells better - reports are built automatically, without manually merging spreadsheets.
Each manager keeps the database in their own way, and when an employee leaves, the company loses contacts and communication history.
Contacts, deals, calls and chats are stored in one system and stay with the company whatever staff changes occur.
They agreed to get in touch in a week, but there is no reminder, and a warm customer goes to whoever calls first.
Every deal has a next step and a deadline. Overdue tasks are visible to the manager, and no customer is left without attention.
Leads come from different sources, but it's impossible to link ad spend to actual payments.
The CRM records where the customer came from and shows which channels bring payments and which only bring leads.
Sales pipelines, card fields, access rights and automation for your company's process.
CRM, tasks, deals and team communication in one system for companies with a complex structure.
Leads from forms, quizzes and online chat go to the CRM automatically with source data.
Customer chats run right from the deal card, and the message history is saved in the CRM.
Calls are logged in the CRM, call recordings are available to the manager, and missed calls turn into tasks.
Robots, triggers and document templates cut manual work, while reports show the real sales picture.
A CRM doesn't sell instead of your managers. It makes the process transparent: every lead is in view, every deal has a next step, and the manager makes decisions based on numbers.
All customers and deals in one system
No lost contacts or forgotten calls
A single sales process for the whole team
Reports by manager and lead source
We study how leads come in now, who handles them and how, what tools are already used and where customers get lost.
We choose amoCRM or Bitrix24 for the company's tasks and scale and describe deal stages, fields and work rules.
We create pipelines, cards, roles and access rights and set up automated tasks, robots and document templates.
We connect the website, WhatsApp, Instagram, telephony, email and ad sources and migrate your existing customer database.
We train managers and the head of sales to work in the system, test the processes on real deals and make adjustments based on the results.
CRM implementation in Almaty is needed by companies whose leads come from several channels while the sales team works in messengers, spreadsheets and personal phones. Retail, services, repairs, education, healthcare: in any niche in Almaty, without a single system some customers are lost even before the first call.
ArtBull implements amoCRM and Bitrix24 on a turnkey basis. We don't stop at installation: we design a pipeline for your deal cycle, set up automated tasks, connect the website, WhatsApp, Instagram and IP telephony, migrate the customer database and train your managers. As a result, all inquiries land in one system, and every deal has an owner and a next step.
We pay special attention to analytics. CRM system implementation in Almaty is especially useful if you pay for ads: the system shows which sources bring not just leads but payments. This helps reallocate the budget in PPC advertising and paid social. For instant replies to customers, the CRM can be complemented with a chatbot.
A typical picture before implementation: website leads arrive by email, one employee reads Instagram messages, another takes calls, and final sales are compiled in a spreadsheet once a week. After the CRM setup, every inquiry automatically becomes a deal with an owner, and the manager can open a report at any time and see how many customers are at each stage and where they get stuck.
For stores and service businesses we set up repeat sales: the system reminds the manager to contact the customer at the right time after a purchase.
The agency has been working since 2011, with a team of more than 15 specialists. We run ads ourselves and see how leads are handled, so we set up the CRM through the eyes of a marketer and a head of sales: the system must show the customer's path from click to payment.
We work under a contract with our LLP that fixes the system, the list of integrations and the stages. Before handover we test every integration with test leads and provide instructions. We calculate the cost of CRM implementation on request: it depends on the number of pipelines, integrations and the size of the database to migrate.
Leave a request, and we will review your sales team and propose a CRM implementation plan in Almaty for your company's needs.
Tell us what you want to launch, change or improve. We will understand the task, suggest a solution and help you go from idea to a finished digital project.
